It Takes A Village

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Building Connections: Communicating Effectively with Families

Clear communication with families is key to long-term success on ITAV.

babysitter with child

Step-by-step guide:

Before the Booking:

  • Once a booking is confirmed, introduce yourself via the messaging feature in the app. Confirm details like time, location, and any specific instructions.
  • Ask the parents about any rules they’d like you to follow (e.g., no screen time, meal preferences).

During the Booking:

  • Keep the lines of communication open. If you’re unsure about something, don’t hesitate to message the parents for clarification.
  • Share updates if needed (e.g., "We just finished dinner, everything’s going well!")

After the Booking:

  • Send a follow-up message