Our Village Promises
At ITAV, we believe that finding childcare should be safe, easy, and, above all, trustworthy. As two mums who know the challenges of balancing work, family, and finding reliable childcare, we set out to build a platform that’s more than just a service—it’s a Village.
1. Verified Connections
We prioritise trusted connections within our community. Using social integrations and mutual connections, we help families and babysitters connect with people they know or have a friend in common with. This unique feature builds a sense of security, knowing every recommendation stems from someone you already trust.
2. Commitment to Safety
Safety is our cornerstone. We meet every parent and babysitter personally, check IDs, and conduct background checks. We also provide ongoing training and support to our babysitters, ensuring they’re well-prepared, equipped, and confident in their roles. This commitment means parents can feel assured that their children are in safe, trustworthy hands.
3. Community-Centered Care
ITAV isn’t just about bookings; it’s about creating real relationships. We help families build a circle of sitters who understand their needs, values, and preferences, fostering a supportive network that feels like a community rather than a transaction.
4. Championing Positive Experiences
Every experience matters. We support and empower our babysitters and families through a feedback system, monthly virtual gatherings, and ongoing improvements to our platform based on your input. This ensures continuous growth, satisfaction, and a positive, trusted environment for all.